NHTSA Complaint #11094165 — 2005 LEXUS RX

MY COMPLAINT IS NOT ABOUT THE AIRBAG BUT RATHER ABOUT THE DASHBOARD PROTECTING THE AIRBAG! LEXUS IS AWARE OF CRACKING DASHBOARDS IN THE RX SINCE THEY ISSUED AN EXTENDED WARRANTY TO REPLACE THESE DASHBOARDS THAT EXPIRED 05/31/2017! MY DASHBOARD DID NOT START CRACKING UNTIL APRIL 2018 AND HAS NOW STARTED CRACKING IN 5 DIFFERENT LOCATIONS IN JUST THE LAST MONTH, THREE OF WHICH ARE IN PROXIMITY TO THE PASSENGER AIRBAG. WHEN I TOOK THE CAR TO MY MECHANIC FOR AN ESTIMATE TO REPLACE THE AIRBAG HE MENTIONED THE SAFETY ISSUE WITH THE DASHBOARD DEVELOPING CRACKS IN THE AREA THAT PROTECTS THE AIRBAG. HE SAID IT WAS A SAFETY ISSUE AND RECOMMENDED THAT I CONTACT NHTSA WITH A COMPLAINT ABOUT THIS POTENTIAL SAFETY ISSUE. I PURCHASED THIS 2005 MODEL IN DEC 2004 AND IT HAS BEEN GARAGE KEPT THE WHOLE TIME SO THESE CRACKS ARE AGE RELATED NOT WEATHER RELATED.