NHTSA Complaint #11094010 — 2004 VOLKSWAGEN PASSAT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11094010
Vehicle	2004 VOLKSWAGEN PASSAT
Component	ENGINE
Date of Incident	March 23, 2018
Date Filed	May 15, 2018
Mileage	164,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

BOUGHT THIS CAR FROM ORIGINAL OWNER EXACTLY TWO YEARS AGO. ALL RECEIPTS FOR UPKEEP & MAINTENANCE WERE AVAILABLE. CAR RAN GREAT FOR 30,000 MILES. ONE DAY IT STARTING RUNNING BAD WITHIN 30 MINS WHOLE MOTOR SHUT DOWN. MOTOR JUST SHUT DOWN IN MIDDLE OF HIGHWAY. PIECE OF METAL FOUND UNDER VALVE COVER AND NOW FOR NO REASON NEEDS A WHOLE NEW MOTOR!!!! THIS IS A SERIOUS ISSUE! VERY DISSATISFIED! I HAVE OWNED THREE VEHICLES ALL FOR MORE THAN 10 YEARS UNTIL THIS VW AND NOW AM WITHOUT A CAR. NEVER WILL BUY OR MENTION ANYONE ELSE BUYING A VW. CANNOT AFFORD TO SPEND $3,000 FOR ANOTHER MOTOR AFTER ONLY OWNING FOR 2 YEARS! NOW THE CAR SITS AT A MECHANIC SHOP WITH NEW TIRES AND NEW VALVE COVER GASKETS AND A POS MOTOR.

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