NHTSA Complaint #11093918 — 2008 NISSAN PATHFINDER

ON MONDAY MAY 7,2018 MY CAR WENT INTO REVERSE AS I WAS LEAVING MY DRIVE WAY BUT WAS VERY HESITANT ON MOVING. SO I PUT MY PATHFINDER BACK IN DRIVE AND IT STARTED HOPING BACK INTO THE DRIVEWAY. I TRIED TO REVERSE AGAIN BUT THE CAR WOULD NOT MOVE. I CONTACTED THE DEALER AND TOOK THE VEHICLE IN. AFTER BEING THERE ALL DAY THEY TOLD ME THAT THE RADIATOR HAD LEAKED INTO THE TRANSMISSION AND BOTH PARTS NEEDED TO BE REPLACED. MY VEHICLE HAD 139,627 MILES ON IT SO THERE WAS NO WARRANTY ON IT. I CAME HOME RESEARCHED THE PROBLEM AND FOUND OUT THAT THERE WAS A LAWSUIT AGAINST NISSAN FOR THE ISSUE BACK IN 2013 BUT I CANNOT FILE TO GET ANY MONEY FROM THIS LAWSUIT SO I CALLED THE CORPORATE NUMBER FOR NISSAN. WHEN I SPOKE TO THE LADY ON THE PHONE SHE INFORMED ME THAT THERE WAS NOTHING THEY COULD DO TO HELP WITH THE COST OF FIXING BOTH PARTS TO MY VEHICLE. SHE SAID BECAUSE I WAN'T THE ORIGINAL OWNER (MIND YOU THAT I BOUGHT THE CAR CERTIFIED USED FROM MOSSY NISSAN WITH 30,000 MILES ON IT) THAT THERE WAS NO RECORD OF ME OWNING THE VEHICLE. I SENT HER A COPY OF MY TITLE TO SHOW I WAS THE OWNER OF THE VEHICLE BUT YET SHE SAID SINCE I HAD GONE OVER MILEAGE AND THE TIME FRAME FOR ANY WARRANTY THAT THERE WAS NOTHING THAT COULD BE DONE. I ENDED UP HAVING TO PAY THE FULL AMOUNT OF $4697.18 FOR MY PATHFINDER TO BE FIXED. WHAT MAKES ME UPSET IS I ALWAYS HAVE MY VEHICLE SERVICED AT NISSAN AND YET NO ONE IN THE LAST 8 YEARS HAS TOLD ME TO REPLACE THE RADIATOR FOR THIS ISSUE. WHEN I ASKED THE SERVICE REPRESENTATIVE ABOUT THIS HE SAID THEY AREN'T ALLOWED TO MENTION THIS ISSUE UNLESS THAT VEHICLE HAS A CODE. ABSOLUTELY RIDICULOUS NISSAN IS THE WORST! I HONESTLY WOULD HAVE CHANGED THE RADIATOR AT MY OWN COST IF I WOULD HAVE KNOWN THIS WAS AN ISSUE. INSTEAD I ENDED UP HAVING TO OPEN UP A CREDIT CARD FOR THEIR COMPANY TO PAY FOR THE REPAIRS THAT COULD HAVE BEEN COMPLETELY AVOIDED.