NHTSA Complaint #11093911 — 2008 VOLKSWAGEN PASSAT WAGON

TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT WAGON. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PACIFIC VOLKSWAGEN, 14900 HINDRY AVE, HAWTHORNE, CA 90250) AND WAS INFORMED THAT THE VEHICLE WOULD NOT BE REPAIRED UNTIL THE PART WAS AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 180395286. THE MANUFACTURER CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 71,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.