NHTSA Complaint #11093867 — 2014 DODGE JOURNEY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11093867
Vehicle	2014 DODGE JOURNEY
Component	STEERING
Date of Incident	May 14, 2018
Date Filed	May 15, 2018
Mileage	44,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

AS I WAS PARKING MY 2014 DODGE JOURNEY IN FRONT OF MY HOME THE STEERING WENT OUT ON ME. I COULD NO LONGER STEER THE CAR. PREVIOUS TO IT GOING OUT I HEARD A KNOCKING NOISE EVERY TIME I TURNED THE WHEEL. AFTER THE STEERING WENT OUT WHEN I TURNED TO THE LEFT THERE WAS A HISSING SOUND. OF COURSE IT IS NOT COVERED UNDER WARRANTY.

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