NHTSA Complaint #11093782 — 2008 KIA SPORTAGE

MY CAR HAS BEEN TAKEN CARE OF VERY WELL. THERE HAS BEEN NO MISUSE OR ABUSE. NOW, I HAVE HAD 2 DOOR HANDLES BREAK OFF. EVERY TIME, I RECEIVED A JOLT BACKWARDS. THE CAR WAS STATIONARY. I AM A 59 YEARS OLD, LAST PERSON TO GET INTO MY CAR WAS MY 92 YEAR OLD FATHER, WHO IS VERY FRAIL AND UNSTABLE ON HIS FEET. I THANK GOD, IT WAS ME WHO WAS THE VICTIM WHEN THE DOOR HANDLES BROKE OFF, MY FATHER WOULD HAVE FALLEN BACKWARDS, AND COULD HAVE FALLEN AND DIED. THIS HAPPENED TWICE, BOTH TO THE PASSENGER SIDE. I AM NOW AFRAID TO EVEN OPEN THE OTHER DOOR HANDLES. IF I LOSE THEM, I HAVE TO GET IN FROM THE TRUNK, AND CLIMB OVER. I HAVE BEEN IN CONTACT WITH BOTH GRIECO KIA IN DELRAY AND THE CORPORATE OFFICE. THEY JUST KEEP SAYING THE CAR IS OUT OF WARRANTY, AS IT IS OLDER. I DON'T HAVE THE MONEY TO PAY TO FIX THESE HANDLES. I DO NOT THINK A DOOR HANDLE SHOULD EVER BREAK OFF. PLEASE NOTE THERE ARE VIDEOS WITH THOUSANDS, OF VIEWERS WATCHING HOW TO FIX A BROKEN CAR HANDLE. THIS MEANS IT HAS HAPPENED TO THOUSANDS OF PEOPLE. KIA SHOULD PAY FOR IT. THEY REFUSE TO TAKE ANY ACCOUNTABILITY.