NHTSA Complaint #11093738 — 2012 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11093738
Vehicle 2012 FORD EXPLORER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 46,702 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

THIS IS THE CONTINUATION OF MY 2012 FORD EXPLORER FOLLOW UP COMPLAINT ABOUT THE POWER TRAIN MALFUNCTION AND REDUCED POWER THAT HAPPEN ON 5/12/2018. AS I MENTIONED IN MY LAST COMPLAINT THAT I TOOK IT TO COGGINS FORD IN JACKSONVILLE ON 5/14/18 AND THEY CHECKED MY CAR AND THE SERVICE ADVISOR SAID THAT THEY TEST DROVED AND CHECKED BUT NO CODES SO THEY CANNOT DO ANYTHING AND HE ADVISED TO KEEP ON DRIVING UNTIL IT HAPPENS AGAIN AND TO BRING IT BACK. NOW, I AM NERVOUS DRIVING THIS CAR, IT MIGHT PUT ME AND MY PASSENGERS IN A DANGEROUS SITUATION IF SUDDENLY THIS HAPPEN AGAIN LOSS OF POWER AND STALLING WHILE DRIVING. THIS A SERIOUS SAFETY AND IT CAN LEAD TO ACCIDENTS, INJURY OR DEATH. I HOPE FORD WILL INVESTIGATE AND HAVE A RECALL ON THIS PROBLEM.

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