NHTSA Complaint #11093508 — 2014 FORD FOCUS STRUCTURE:BODY

Complaint Details

ODI Number	11093508
Vehicle	2014 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	February 6, 2018
Date Filed	May 12, 2018
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

THE HORN QUIT SOUNDING UPON ACTIVATION BY THE HORN RELAY SWITCH ON THE STEERING WHEEL. IT DOES NOT SOUND WHEN PRESSING THE REMOTE TWICE TO CONFIRM IT'S LOCKED UP. IT DOES NOT SOUND WHEN THE ALARM IS ACTIVATED. THE FUSE IS OK. THE HORN RELAY DOES NOT CLICK WHEN HORN RELAY SWITCH ON STEERING WHEEL IS DEPRESSED. THE WIRES ARE ALL INTACT AND CONNECTED. I TOOK IT TO A FORD DEALER. THEY SAID IT WOULD COST $200-300 AND NEED THE CAR FOR 2 DAYS. ACCORDING TO ALL THE COMPLAINTS AND CONCERNS ABOUT THIS ISSUE ON VARIOUS WEBSITES, THOUSANDS OF OWNERS OF FORD FOCUS HAVE THE SAME ISSUE WITH THE SAME RESPONSE FROM THE DEALERSHIP.

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