NHTSA Complaint #11093491 — 2011 CHEVROLET TRAVERSE

PURCHASED NEW AND AT 63,500 MILES THE ENGINE MALFUNCTIONED. STARTED MISSING/HESITATING ON HIGHWAY HEADING 2 HOURS AWAY FOR A WEDDING. DEALER WANTS OVER $7K TO REPAIR CRACKED PISTON/VALVE IN CYLINDER 4. ACCORDING TO CHEVY/GM CUSTOMER ASSISTANCE (OPENED CASE #8-4134087852), DEALER TOLD THEM IT HAD LOW OIL, WHICH IS INCORRECT BECAUSE MY HUSBAND ALWAYS CHECKS THE OIL, EVEN AT THE GAS STATION WHILE FILLING UP AND IS METICULOUS WITH MAINTENANCE. WE HAVE THE RECEIPTS AND MAINTENANCE LOG TO PROVE IT. ALSO, LOW OIL WOULD CAUSE BEARING PROBLEMS, WHICH WE DON'T HAVE. GM OFFERING SOME SORT OF GOOFY ASSISTANCE THAT IS BACKWARDS AND WILL COST US EVEN MORE. THOROUGHLY DISGUSTED WITH MY TRAVERSE, WHICH WAS SUPPOSED TO EVENTUALLY REPLACE MY 2000 GMC SAFARI VAN, WHICH IS VERY MUCH ALIVE WITH ORIGINAL TRANS AND ENGINE AT OVER 165K MILES. I SEE LOTS OF INTERNAL DAMAGE/ENGINE ISSUES - WHY NO RECALL? I WONDER WHO THEY PAID OFF TO AVOID THIS FINANCIAL NIGHTMARE...