NHTSA Complaint #11093381 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11093381
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	May 2, 2018
Date Filed	May 11, 2018
Mileage	93,365 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THIS IS THE SECOND COMPLAINT FOR THE SAME PROBLEM INVOLVING POWER STEERING SRAFETY. THE FIRST CLAIM (#11062467) WAS FILED 11-17-17. THE MESSAGE DISPLAYED ON SCREEN WAS (ASSAULT ON POWER STEERING ASSEMBLY.) THERE WAS CODE U3000 48-08 RUN ON 1.20.18, AND COULD NOT IDENTIFY THE PROBLEM. I AM NOW FILING THE SECOND COMPLAINT ON SAME PROBLEM RE-OCCURRED BUT UNDER DIFFERENT MESSAGE OF (POWER STEERING ASSIST FAULT). THIS WAS RUN THRU CODE #U3000-49 ON 5-18-18 AND PROBLEM WAS IDENTIFIED AND REPAIRED.: REPAIR: REMOVED AND REPLACED P/S GEAR ASYN AND REPROGRAM P6M AND SET TOE. POWER STEERING GEAR ASYM FOR A TOTAL COST OF $1,200.41, INCLUDING LABOR. I WOULD LIKE TO BE NOTIFIED IF THERE EVER IS A RECALL ISSUED FOR THIS PROBLEM.

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