NHTSA Complaint #11093281 — 2015 JEEP RENEGADE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11093281
Vehicle	2015 JEEP RENEGADE
Component	STRUCTURE:BODY
Date of Incident	May 10, 2018
Date Filed	May 11, 2018
Mileage	33,513 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

SECOND INCIDENT/ SEE TRACKING #11084790. BROUGHT CAR TO JIM CLICK TUCSON TO HAVE PANEL ON FRONT OF ROOF CHECKED DUE TO CONCERN AS PANEL SEEMED LOOSE-HAD JUST BEEN REPLACED D/T PART COMING LOOSE AND FLYING OFF PREVIOUSLY WHILE TRAVELING ON THE HIGHWAY. INSPECTED BY SERVICE MANAGER WHO DOCUMENTED PANEL APPEARS WARPED AT FRONT DRIVERS EDGE. 'PART IS SECURE.' ON WAY HOME PART FLEW OFF WHILE DRIVING ON HIGHWAY AT POSTED HIGHWAY SPEED. REPORTED TO JEEP DEALERSHIP AND CALLED CUSTOMER SERVICE AT JEEP HEADQUARTERS. INCIDENT REPORTED AND GIVEN CASE FILE NUMBER FOR CASE REVIEW. EXPRESSED CONCERN OVER SAFETY OF HAVING THIS PART FLY OFF THE ROOF TWICE NOW. THIS TIME THE PART STAYED ON LESS THAN 1 WEEK AND WE HAD EXPRESSED CONCERN THAT THE PART STILL SEEMED INSECURE WHILE AT THE DEALERSHIP RIGHT AFTER THE REPLACEMENT WAS DONE. WIND NOISE AND RATTLING HAVE BEEN ONGOING PROBLEM WITH THIS ROOF. WAITING TO HAVE PART REPLACED AGAIN. PART #068246339-AA

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