NHTSA Complaint #11093246 — 2011 HONDA ODYSSEY

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11093246
Vehicle	2011 HONDA ODYSSEY
Component	SEATS
Date of Incident	July 4, 2017
Date Filed	May 10, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THE CABLES ON BOTH REAR PASSENGER DOORS BROKE ( SNAPPED) WHILE WE WERE PUTTING OUR SONS ON THEIR CAR SEATS AND TRIED TO CLOSE THEM SEVERAL TIMES WITH THE REAR AUTOMATIC BUTTONS, WHEN THEY GOT TO THE END OF THE FRAME THEY WOULD REOPEN.WE WERE PARKED AND COULDN'T GET THEM TO CLOSE. SO FINALLY WE HAD TO CUT THE CABLE IN ORDER TO CLOSED THEM. WE CALLED THE DEALER REGARDING ANY RECALLS ON THIS , BUT UNFORTUNATELY DIDN'T GET ANYWHERE. PLEASE HELP...THANK YOU . WE WOULD LIKE TO HAVE THEM WORKING . ALSO THE HEAT ON THE DRIVER SIDE STOPPED WORKING AT THE SAME TIME....WE DEALT WITH IT OPENING THE MANUALLY FOR MONTHS. PLEASE HELP ON THIS

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