NHTSA Complaint #11093216 — 2011 CHEVROLET CRUZE

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHEN RELEASING THE BRAKE PEDAL, THE VEHICLE ABRUPTLY JERKED AND SHOOK. WHEN THE BRAKE PEDAL WAS COMPLETELY RELEASED, THE VEHICLE JERKED WITH FORCE AND SHOOK. THE CONTACT HAD TO WAIT A FEW SECONDS FOR THE VEHICLE TO STOP JERKING AND SHAKING IN ORDER TO ENGAGE THE ACCELERATOR PEDAL. THE FAILURE WAS EXPERIENCED EVERYDAY AND THE STABILITY CONTROL, TRACTION CONTROL, AND CHECK ENGINE INDICATORS ILLUMINATED DURING THE FAILURE. THE FAILURE NORMALLY OCCURRED WHEN THE VEHICLE WAS DRIVEN 42 MPH OR LESS. HOWEVER, WHEN DRIVING 55 MPH OR MORE, THE FAILURE WAS NOT EXPERIENCED. AFTER THE JERKING AND SHAKING WOULD END, THE VEHICLE TOOK A FEW MINUTES TO REACH 55 MPH OR MORE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.