NHTSA Complaint #11092823 — 2011 FORD FUSION

POWER STEERING SUDDENLY FAILS. I'VE HAD THIS IN FOR RECALL SERVICE AND MANUFACTURE DIDN'T WANT TO REPLACE, ONLY WANTED TO RESET CODES. NOW WON'T FIX EVEN AFTER POWER STEERING ASSIST CONTINUES TO FAIL AND FAILS AT LEAST ONCE A WEEK. WON'T FIX NOW BECAUSE VEHICLE HAS 156000 MILES. POWER ASSIST FAILS DURING TURNS, DURING NORMAL HIGHWAY DRIVING, WHEN MAKING SLIGHT TURNS-I NEVER KNOW WHEN THIS IS GOING TO HAPPEN. CAR SEEMS TO "TIGHTEN" ON IT'S OWN BUT STILL NEVER ENOUGH TIME TO KNOW IF THE ASSIST IS ACTUALLY GOING TO GO OUT OR NOT. VERY DANGEROUS. THIS HAS HAPPENED ON BOTH THE CITY STREETS AND HIGHWAYS. BOTH DURING TURNS AND NORMAL STRAIGHT DRIVING. HAS HAPPENED IN DRY WEATHER AND WET AND RAINY WEATHER. RECALL WAS NEVER FIXED PROPERLY WHEN FIRST SERVICED AND NOW WON'T GO BACK AND COMPLETELY REPLACE FAULTY PARTS. IN THE LAST 5 MONTHS, THIS HAS HAPPENED MORE THAN 20 TIMES.