NHTSA Complaint #11092800 — 2007 HONDA CIVIC

HOPE YOU ARE WELL. I AM A PROUD OWNER OF A 2007 CIVIC LX COUPE 1.8L 4 CYLINDER THAT I HAVE OWNED AND LOVED SINCE 9/28/09. IT'S MY DAILY DRIVER AND OFTEN TIMES MY LIFELINE. WHILE DRIVING OUT OF MY NEIGHBORHOOD TWO DAYS AGO I NOTICED MY TEMPERATURE GAUGE WAS RISING QUITE QUICKLY. I PULLED OVER TO CHECK MY FLUIDS (AS I JUST CHANGED MY OIL AND TOPPED OFF MY FLUIDS ON 2/14/18) AND NOTICED I WAS VERY LOW ON COOLANT. MY VEHICLE WAS OPERATING NORMALLY THE NIGHT BEFORE. MY FIRST THOUGHT WAS A COOLANT LEAK SO I TOOK MY VEHICLE TO WEIR CANYON HONDA IN ANAHEIM HILLS FOR A DIAGNOSIS. THE MECHANIC LOOKED AT MY OIL AND IMMEDIATELY DETERMINED THERE WAS COOLANT IN MY ENGINE AND SIGNIFICANT BUILD UP. I WAS NOTIFIED THAT THERE WAS A TSB #10-048 AND #SB-08-044 FOR MY VEHICLE. I WAS TOLD THAT SINCE I AM 5 MONTHS PASSED MY 10 YEAR WARRANTY, THERE IS NOTHING THEY CAN DO FOR ME. MY ISSUE IS, HOW WAS I SUPPOSED TO KNOW ABOUT THIS? WHY DIDN'T HONDA SEND ME A NOTICE ABOUT THIS EXTREME ISSUE? AS PER THE REQUIREMENTS, MY VEHICLE NEEDED TO MALFUNCTION WITHIN 7 YEARS FOR THE WARRANTY TO BE IN EFFECT, TO ONLY BE EXTENDED TO 10 YEARS DUE TO COMPLAINTS FROM LOYAL CUSTOMERS. AND YOU ALSO NEEDED TO HAVE THE PROBLEM, PAY FOR IT, THEN FIGHT FOR REIMBURSEMENT. I AM AT MY WHITS END OF WHAT TO DO AT THIS POINT. AND TO WHOEVER READS THIS, I AM IN NO WAY ANGRY AT YOU PERSONALLY AT ALL. I KNOW KINDNESS IS HARD TO COME BY THESE DAYS. I JUST KNOW THAT THIS KIND OF PROBLEM I HAVE USUALLY ONLY GET ADDRESSED IN GOOD FAITH AND I AM HOPING YOU CAN HELP ME OUT. I DELIVER FOOD FOR A LIVING AND RIGHT NOW, I AM COMPLETELY UNABLE TO WORK SO I'M STRESSED OUT. THANK YOU FOR YOUR TIME. HERE IS A LINK TO MANY OF THE PROBLEMS I EXPERIENCE. HTTP://WWW.HONDAPROBLEMS.COM/TSBS/CIVIC/2007/