NHTSA Complaint #11092691 — 2013 BMW 528I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11092691
Vehicle	2013 BMW 528I
Component	ENGINE
Date of Incident	May 7, 2018
Date Filed	May 9, 2018
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2013 BMW 528I. WHILE DRIVING 65 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PULL OVER TO THE SERVICE ROAD, BUT THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS FIRST TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS THEN TOWED TO BMW OF DALLAS (6200 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO METAL SHAVINGS IN THE ENGINE OIL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

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