NHTSA Complaint #11092681 — 2004 VOLKSWAGEN TOUAREG

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11092681
Vehicle	2004 VOLKSWAGEN TOUAREG
Component	EXTERIOR LIGHTING
Date of Incident	May 9, 2018
Date Filed	May 9, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE HEADLIGHTS CONTINUOUSLY SHORT OUT AND STOP WORKING. THE WIRES ON THE HEADLIGHTS HAVE NO INSULATION BECAUSE IT HAS FALLEN OFF. THIS PROBLEM HAS BEEN FIXED MULTIPLE TIMES AND STILL CONTINUES TO HAPPEN. I CONTACTED THE LOCAL VW DEALERSHIP AND WAS NOT HELPED. I CONTACTED VW CORPORATE OFFICE AND NO HELP. THERE WAS A CLASS ACTION SUIT AGAINST VW FOR THIS VERY ISSUE. MORE THAN ONCE IT HAS LEFT MY DAD STRANDED BECAUSE HE HAD NO HEADLIGHTS TO DRIVE HOME WITH.

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#11149899 — November 7, 2018 — THE HEADLIGHT ASSEMBLIES ON THIS VEHICLE FAIL DUE TO THE INTERNAL WIRING INSIDE OF THE HOUSING. THIS LEADS TO ZERO VI...

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