NHTSA Complaint #11092674 — 2017 FORD TAURUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11092674
Vehicle	2017 FORD TAURUS
Component	STEERING
Date of Incident	April 15, 2018
Date Filed	May 9, 2018
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AFTER DRIVING >2 HOURS NON-STOP ON HIGHWAY THE STEERING BECAME DIFFICULT TO CONTROL. THERE WAS RESISTANCE TO SUBTLE STEERING EFFORTS IN BOTH DIRECTIONS. IT FELT LIKE THE STEERING WAS STICKING. WHEN ENOUGH STEERING FORCE WAS APPLIED IT WOULD SUDDENLY RESPOND. BECAUSE OF THE FORCE BEING APPLIED TO THE STEERING WHEEL IT WOULD OVER STEER. AFTER THE UNIT COOLED DOWN OVER NIGHT THE SYMPTOMS DISAPPEARED. THIS HAS HAPPENED TWO TIMES IN THE 19K MILES ON THE UNIT. BOTH TIMES THE UNIT WAS DRIVEN >2 HOURS BEFORE THE SYMPTOMS STARTED.

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