NHTSA Complaint #11092639 — 2012 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. AFTER RECENTLY PURCHASING THE VEHICLE, THE CONTACT PARKED IT IN THE GARAGE OVERNIGHT. UPON MOVING THE VEHICLE OUT OF THE GARAGE, THE CONTACT NOTICED THAT ENGINE OIL LEAKED OUT ONTO THE GARAGE FLOOR. UPON INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE OF THREE AREAS ON THE OIL PAN THAT WERE RUSTED AND HAD HOLES, WHICH ALLOWED ENGINE OIL TO LEAK FROM THE OIL PAN. THE CONTACT WAS CONCERNED THAT THE OIL LEAK COULD CAUSE A FIRE AND INJURIES TO THE VEHICLE OCCUPANTS. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL OR WARRANTY FOR THE OIL PAN ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. *TT