NHTSA Complaint #11092470 — 2014 KIA SPORTAGE

ENGINE SEIZED WHILE DRIVING ON LOCAL ROAD, APPROX 30 MPH. LUCKILY, I WAS NOT DRIVING ON THE HIGHWAY AT 65MPH WHERE THE CAR COULD HAVE POSSIBLY SEIZED. CAR WAS TOWED TO LOCAL MECHANIC. AFTER INSPECTION BY LOCAL MECHANIC, WAS TOLD THE ENGINE WAS BONE DRY ALTHOUGH I HAD AN OIL CHANGE 2 MONTHS PRIOR. HAD THE CAR TOWED TO KIA DEALERSHIP. WAS TOLD BY TECH THAT THERE WAS A FLAG IN THE SYSTEM AFTER I BROUGHT UP SC147 (ENGINE SEIZURE RECALL). TWO WEEKS LATER, WAS TOLD THAT THE RECALL DID NOT APPLY TO MY VIN. I HAD NO WARNING INDICATIONS WHEN ENGINE SEIZED. WAS NEVER TOLD THE WARRANTY WAS EXTENDED TO 120,000 MILES. I PREVIOUSLY HAD AN ENGINE WARNING LIGHT AROUND 108,000 MILES AND LOCAL MECHANIC TOLD ME I HAD LOW OIL. I WAS NEVER NOTIFIED BY KIA REGARDING THIS SERVICE RECALL. NOW I AM BEING TOLD I CANNOT BE GRANDFATHERED IN TO THE 120,000 EXTENDED MILEAGE (I AM CURRENTLY AT 124,000) BECAUSE MY OIL CHANGES WERE PERFORMED OUTSIDE OF KIA SERVICE CENTER. FLAG IN THE SYSTEM, NEVER NOTIFIED, ENGINE SEIZED, BEING TOLD IT WAS AN INTERNAL COMPONENT FAILURE, BEING TOLD NOT RELATED TO SERVICE RECALL. SEEMS LIKE A BUNCH OF NONSENSE TO ME. SC147 COVERS SPORTAGE 11'-13' AND SORENTO 12'-14' AND OPTIMA 14'... ALL HAVE SAME 2.4L GDI ENGINE LIKE MINE. WAITING FOR OVER AN HOUR ON THE PHONE WITH KIA CONSUMER ASSISTANCE FOR FURTHER HELP.