NHTSA Complaint #11092101 — 2009 INFINITI EX35

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11092101
Vehicle 2009 INFINITI EX35
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I TOOK THE CAR TO JIM COLEMAN INFINITI SERVICE DEPARTMENT TO FIND OUT WHY THE AIR BAG WARNING LIGHT IS FLASHING NON-STOP. AFTER THE DIAGNOSTIC THEY CONCLUDED IT WAS DUE TO PASSENGER SIDE OCS SENSOR FAULTY, SO IN ORDER TO REPLACE THE SENSOR THEY NEED TO REPLACE THE ENTIRE PASSENGER SEAT DUE TO SENSOR EMBEDDED IN THE SEAT AND ASKING FOR AROUND $4500 FOR PARTS AND $600 FOR LABOR. IT'S OUTRAGEOUS! ALTHOUGH I BOUGHT THE CAR AT 2009 I HARDLY DRIVE THE CAR AND TOOK METRO TO WORK MOST OF THE TIME SO THE MILEAGE IS ONLY <50K. AFTER I DID A RESEARCH ON THE WEB I DISCOVERED THAT THE 2007, 2008 INFINITI EX35 MODEL ALL HAVE THE SAME EXACT PROBLEM THAT RESULTED A RECALL. PER NHTSA, A SENSOR LOCATED IN THE PASSENGER SEAT CUSHION "MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS [THE OCCUPANT CLASSIFICATION SYSTEM -- WHICH ACTIVATES THE AIRBAG WHEN THE PASSENGER SEAT IS OCCUPIED] AND THE AIRBAG CONTROL UNIT. THIS COULD RESULT IN THE PASSENGER AIRBAG BEING SUPPRESSED, WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH." IT APPEARS THAT INFINITI DID NOT FIX THE PROBLEM FOR THE 2009 MODEL WHICH WAS PROBABLY ALREADY ON THE SALES LOT AND AS LONG AS THERE'S NO WARNING LIGHT FLASHING THEY ASSUME NO SENSOR PROBLEM BUT THE UNDERLYING SENSOR DEFECT STILL EXIST AND WAITING TO ERUPT. I SHOULD NOT HAVE TO PAY FOR INFINITI'S OBVIOUS DESIGN/MANUFACTURED SENSOR DEFECT ESPECIALLY IT IS THE WELL-KNOWN SENSOR DEFECT THAT CAUSE THEIR 2008 RECALL (HTTPS://CARS.USNEWS.COM/CARS-TRUCKS/DAILY-NEWS/081016-URGENT-RECALL-ALERT-NISSAN-INFINITI-RECALLING-200-000-VEHICLES-FOR-AIRBAG-DEFECT). PLEASE ADVISE WHAT I CAN DO TO MAKE INFINITI TO BE RESPONSIBLE FOR FIXING THE SAME DEFECT FROM THE 2008 RECALL AT NO CHARGE TO THE CUSTOMER DECEIVED BY THEM? THANK YOU VERY MUCH.

Related Complaints for the 2009 INFINITI EX35

Other AIR BAGS Complaints

#11170249 1.FRONT PASSENGER SEAT AIRBAG WARNING SENSOR LIGHT ALWAYS BLINKING DESPITE SEVERAL DEALER ATTEMPTS TO CORRECT. DEALER...
#11163651 THE PASSENGER AIRBAG WARNING IN THE DASHBOARD NEXT TO THE SPEEDOMETER KEPT FLASHING WHILE STATIONARY AND WHILE DRIVIN...

Recent Complaints for the 2009 INFINITI EX35

#11170249 UNKNOWN OR OTHER 1.FRONT PASSENGER SEAT AIRBAG WARNING SENSOR LIGHT ALWAYS BLINKING DESPITE SEVERAL DEALER ATTEMPTS TO CORRECT. DEALER...
#11163651 SEATS THE PASSENGER AIRBAG WARNING IN THE DASHBOARD NEXT TO THE SPEEDOMETER KEPT FLASHING WHILE STATIONARY AND WHILE DRIVIN...
#11074493 STEERING THE STEERING LOCK BOX STOPPED WORKING, AND THE CAR COULD NOT BE STARTED. WE SAW THAT NISSAN ALREADY HAS A CAMPAIGN ON...
#11074499 STEERING TL* THE CONTACT OWNS A 2009 INFINITI EX35. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THERE WERE NO WARNING...
#11074493 UNKNOWN OR OTHER THE STEERING LOCK BOX STOPPED WORKING, AND THE CAR COULD NOT BE STARTED. WE SAW THAT NISSAN ALREADY HAS A CAMPAIGN ON...
Check any vehicle history by VIN - Free vehicle history report