NHTSA Complaint #11091600 — 2015 SUBARU FORESTER

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. DURING THE FAILURE, THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED AND THE CHECK ENGINE MESSAGE DISPLAYED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (JONES BEL AIR SUBARU, 1317 BEL AIR RD, BEL AIR, MD) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL WAS FAULTY. THE ACCELERATOR PEDAL WAS REPLACED AND THE FAILURE WAS REMEDIED. APPROXIMATELY TWO YEARS AND 12,000 MILES LATER, THE SAME FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL FAILED AND NEEDED TO BE REPLACED AGAIN. THE CONTACT WAS INFORMED THAT THE REPLACEMENT PEDAL WAS A NEW AND IMPROVED VERSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 24,000.