NHTSA Complaint #11091334 — 2013 FORD ESCAPE

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11091334
Vehicle	2013 FORD ESCAPE
Component	WHEELS
Date of Incident	April 27, 2018
Date Filed	May 2, 2018
Mileage	62,453 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE LUG NUTS ON THE VEHICLE NEEDED TO BE REPLACED. THE LUG NUTS WERE MANUFACTURED WITH A PLASTIC COVER, WHICH COULD DETERIORATE OVER TIME AND CAUSE MOISTURE TO ENTER THE LUG NUT. AS A RESULT, THE LUG NUT COULD SWELL AND BECOME IMPOSSIBLE TO REMOVE IF THE TIRE NEEDED TO BE CHANGED. AUTONATION FORD WESTLAKE (23775 CENTER RIDGE RD, WESTLAKE, OH 44145, (440) 296-3019) WAS THE DEALER THAT SERVICED THE VEHICLE. THE LUG NUTS WERE REPLACED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 321186. THE APPROXIMATE FAILURE MILEAGE WAS 62,453.

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