NHTSA Complaint #11091306 — 2013 FORD FUSION

PASSENGER DOOR LATCH (FRONT SEAT) BROKEN WITHOUT WARNING, UNABLE TO KEEP DOOR CLOSED WHEN MOVING.. I WAS INFORMED BY THE DEALER THAT THE LATCH PROBLEM ON THIS VEHICLE WAS NOT INCLUDED WITH THE FUSION DOOR LATCH RECALL THAT AFFECTED OTHER 2013 FUSIONS. DEALER HAS NOW FIXED THE LATCH AND AT FIRST WAS GOING TO CHARGE ME THE ENTIRE $500 COST UNTIL I CALLED FORD DIRECTLY WHERE THEY AGREED (FORD) TO PAY MOST OF THE COST BUT NOT REPLACE OTHER UNAFFECTED DOOR LATCHES. THOUGH MY OUT OF POCKET COST WAS ONLY $53.50, MY CONCERN IS THAT THE PREVIOUS FUSION RECALL DID NOT GO FAR ENOUGH TO INCLUDE OTHER 2013 FORD FUSIONS THAT MAY HAVE THE SAME ISSUE. I AM CONCERNED FOR THE SAFETY OF OTHER OCCUPANTS IN THE VEHICLE.