NHTSA Complaint #11091218 — 2011 BMW 528I

RECALL IN REGARDS TO THE PCV HEATER(BLOW-BY-HEATER) WHICH ALSO CAUSED MY ENGINE TO MALFUNCTION. MY CAR HAS NOT BEEN DRIVEN SINCE DEC 2017, THE RECALL DIDN'T GET REPLACED UNTIL ALMOST MAY OF 2018. DURING THIS TIME I HAD TO STORE MY OWN VEHICLE AND DRIVE IT DOWN THE DAY OF THE VEHICLE. MY VEHICLE HAS NOW EXPERIENCE WHISTLING, SHAKING/VIBRATION OF THE CAR AND THE CHECK ENGINE LIGHT HAS CAME ON. THE RECALLED FAILED MY CAR AND THE DEALERSHIP INITIALLY AGREED TO THIS OVER PHONE BUT THEN RETRACTED THEIR STATEMENTS IN TEXT MESSAGES. I HAVE BEEN NOTHING BUT A LOYAL CUSTOMER AND TO BE TREATED AS SUCH IS A DISGRACE. THE PROBLEMS THAT ARE HAPPENING NOW CORRELATES WITH THE PROBLEMS OF THE RECALL.