NHTSA Complaint #11091149 — 2017 CHRYSLER PACIFICA

BOUGHT NEW, CURRENTLY HAS APPROX. 1200 MILES ON IT. VAN HAS STALLED WHILE DRIVING MULTIPLE TIMES WHILE SHOWING ERROR MESSAGES INCLUDING "STOP/START UNAVAILABLE, SERVICE STOP/START SYSTEM", THE LETTER A! WITH AN ARROW AROUND IT. WHEN VAN STALLS THE GEAR KNOB FLASHES IN "D" OR DRIVE MODE. TAKEN TO SERVICE FOR FIRST INCIDENT WEEK OF 4/16, DEALERSHIP REPLACED THE ECM. PICKED UP VEHICLE ON 4/18 AND STALLED AGAIN ON 4/22 AND 4/23 WHILE SHOWING THE EXACT SAME ERROR MESSAGES. TOWED TO DEALER ON 4/24 AND THEY KEPT IT UNTIL 4/30 WITH NO FIX AS THEY SAID THEY COULD NOT REPLICATE THE ERRORS OR STALLING. PICKED UP THE VAN ON 4/30 AND THE VEHICLE STALLED AGAIN AND EXHIBITED THE SAME ERROR CODES WHILE NOT EVEN A QUARTER MILE FROM LEAVING THE DEALERSHIP. I PULLED OVER, PUT THE VAN IN PARK, STARTED THE VAN AGAIN AND TOOK IT BACK TO THE DEALER AND THE ONSITE MANAGER TOOK A PICTURE OF THE ERROR CODE A! AND IT IS STILL IN SERVICE FOR THE 3RD TIME. I HAVE PICTURES AND VIDEOS TO SUPPORT MY ISSUES. THIS VEHICLE ABSOLUTELY STALLS WHILE DRIVING. I HAVE NOTIFIED CHRYSLER CORP DIRECTLY AND THEY ARE MONITORING THE SERVICE DONE AT THE DEALERSHIP.