NHTSA Complaint #11090996 — 2011 FORD FUSION

TWICE IN THE PAST WEEK WHEN STARTING THE CAR THE DASHBOARD SHOWED A "POWER STEERING FAULT" MESSAGE AND I HAD NO POWER STEERING. UPON SHUTTING OFF THE CAR AND RESTARTING, THE STEERING OPERATED WITHOUT INCIDENT. AFTER DOING SOME RESEARCH I FOUND THAT THERE WAS A MASSIVE RECALL OF CERTAIN FORD MOTOR COMPANY VEHICLES THAT EXHIBITED THE SAME ISSUE. I CONTACTED FORD CUSTOMER SERVICE AND WAS TOLD THAT THE RECALL AFFECTED VEHICLES MANUFACTURED BETWEEN 9/7/2010 AND 2/28/2012. MY FUSION WAS BUILT 8/2010. CUSTOMER SERVICE SAID THEY WOULD "PASS THE MESSAGE ALONG TO FORD." I HAVE AN APPOINTMENT AT A LOCAL FORD DEALER TO ADDRESS THE ISSUE BUT AM CONCERNED THAT IF I HAVE TO REPLACE THE RACK I'M FACING A $2000 REPAIR BILL. IF THIS IS THE SAME DEFECT REFERRED TO IN THE RECALL, AND I'M EXPERIENCING THE SAME ISSUE, WHY WOULD I HAVE TO EAT THE COST OF THE REPAIR (IF NEEDED) JUST BECAUSE OF A 30 DAY (OR LESS) BUILD DATE.