NHTSA Complaint #11090264 — 2013 BUICK ENCORE ENGINE

Complaint Details

ODI Number	11090264
Vehicle	2013 BUICK ENCORE
Component	ENGINE
Date of Incident	April 14, 2018
Date Filed	April 26, 2018
Mileage	98,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2014 BUICK ENCORE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BOKMAN OF WELLSVILLE CHEVROLET, BUICK, GMC, CADILLAC (81 S MAIN ST, WELLSVILLE, NY 14895) WHERE IT WAS DIAGNOSED THAT THE PISTONS NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 98,700. *TT *TR

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