NHTSA Complaint #11090167 — 2014 TOYOTA PRIUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11090167
Vehicle 2014 TOYOTA PRIUS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I ACTUALLY WOULD LIKE TO FILE A CONCERN REGARDING THE 2010 - 2014 INVERTER/COMPONENT FAILURES. THIS PROBLEM WAS BROUGHT TO MY ATTENTION BY MY DEALER INDICATING THAT THE MOTOR/GENERATOR ECU COULD RESET, CAUSING THE HYBRID SYSTEM TO SHUT DOWN, RESULTING IN MY VEHICLE STOPPING WHILE BEING DRIVEN AND SUBJECTING ME OR WHOM EVER IS DRIVING AT RISK OF A CRASH. I CALLED TOYOTA CUSTOMER SERVICE AND SHOW LITTLE CONCERN FOR THIS POTENTIAL PROBLEM BUT JUST TOLD ME THAT I SHOULD VERIFY WITH MY DEALER THAT THE EOE-PRIUS RECALL TO REFRESH SOFTWARE IN THE INVERTER WAS PERFORMED. IT WAS CONFIRMED THAT IT WAS PERFORMED ON MY CAR ON 2/14/14 AT SAN FRANCISCO TOYOTA AND THAT THEY TENDED THE WARRANTY FOR 15 YEARS, UNLIMITED MILEAGE. MY DEALER TOLD ME THAT SOME VEHICLES THAT HAVE HAD THE EOE-PRIUS RECALL HAVE STILL SUFFERED INVERTER FAILURE. IS TOYOTA GOING TO WAIT FOR SOMEONE TO DIE, BEFORE THEY WILL CORRECT THIS PROBLEM. A VERY CONCERNED PIRUS OWNER! IM JUST WONDERING IF I SHOULD SELL MY PIRUS BEFORE IT (TOYOTA) KILLS ME OR SOMEONE I LOVE.

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