NHTSA Complaint #11090127 — 2015 MITSUBISHI OUTLANDER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11090127
Vehicle 2015 MITSUBISHI OUTLANDER
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V10300 (VISIBILITY) AND 18V07000 (PARKING BRAKE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (EL CAJON MITSUBISHI, 247 EL CAJON BLVD, EL CAJON, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS ALSO INFORMED BY THE MANUFACTURER THAT THEY COULD NOT FORCE THE DEALER TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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