NHTSA Complaint #11089862 — 2009 HONDA CIVIC STRUCTURE:BODY

Complaint Details

ODI Number	11089862
Vehicle	2009 HONDA CIVIC
Component	STRUCTURE:BODY
Date of Incident	August 14, 2014
Date Filed	April 24, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

IN 2014 WE RECEIVED NOTICED OF A RECALL ON MY 2009 HONDA CIVIC, ABOUT THE CLEAR COAT PAINT JOB. TOOK MY VEHICLE TO HUGHES HONDA IN WARNER ROBINS, GA; THEY KEPT MY VEHICLE FOR 3 WEEKS AND ONLY PAINTED THE SPOTS THAT WERE FADING. IF THE RECALL IS FOR THE ENTIRE CAR, WHY DID THE DEALERSHIP NOT RE-PAINT THE ENTIRE CAR, SINCE THE CAR HAD A CLEAR COAT RECALL ON IT? I CALLED THE DEALERSHIP A YEAR AFTER I TOOK IT TO GET REPAINTED, AND WAS TOLD THAT THE RECALL WARRANTY WAS UP AND THEY COULD NOT DO ANYTHING ABOUT IT. THIS SHOULD HAVE BEEN RESOLVED THE FIRST TIME I TOOK IT TO THE DEALERSHIP. NOW IN 2018, THE OTHER HALF OF MY CAR IS FADING.

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