NHTSA Complaint #11089820 — 2016 HONDA ACCORD

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11089820
Vehicle 2016 HONDA ACCORD
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 19,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

AROUND 1 PM ON APR 20, 2018 WHEN I STARTED THE CAR AGAIN IT ACCELERATED AT VERY HIGH SPEED RPM WHEN I TRIED TO PUT GEAR FROM PARKING TO DRIVE... IT ACCELERATED SO HIGH I WAS SCARED TO DEATH...AND I IMMEDIATELY TURNED OFF.. WAITED FEW MINTUTES AND STARTED AGAIN AND DO NO HAVE THE PROBLEM ANYMORE.. CALLED HONDA 888-234-2138 ON APR 21 2018 AND THEY SAID TO MAKE APPOINTMENT WITH DEALER.. MADE APPOINTMENT WITH DEALER FOR APR 24 2018 AT 8:00 AM AT VIP HONDA IN NORTH PLAINFIELD NJ.. THEY SAID THEY WILL CHARGE ME $125.00 DIAGNOSTIC FEE FOR IT IF THEY DO NOT FIND ANY PROBLEM WITH IT.. I TOLD THEM I HAVE ABOUT 19K MILES AND IT SHOULD BE COVERED.. THEY SAID NO THEY HAVE TO CHARGE IF THEY DO NOT FIND ANY FAULT... AS IT COULD BE COMPUTER GLITCH WHICH CANNOT BE REPLICATED EXACT CONDITION I HAD TO LEAVE THERE WITHOUT PAYING ADDITIONAL DIAGNOSTIC FEE.. CALLED HONDA COMAPNY AGAIN AND THEY SAID THATS RIGHT DEALER WILL CHARGE FEE IF NOTHING FOUND.. IS,NT IT TERRIBLE IF THEY ARE NOT ABLE TO DIAGNOSE PROBLEM THEY WANT ME TO CHARGE FOR TIME... GOT DIAGNOSTIC CODE READER FROM WALMART AND THAT CODE READER SAYS THERE IS NOTHING WRONG WITH ANYTHING... I AM SCARED TO DRIVE AS THERE IS NO ERROR CODE AND CAR HAD ACCEELRATED HIGH SPEED AND IT COULD HAPPEN.. WHO IS AT RESPONSIBEL FOR THIS ? AND PLEASE LET OTHER PEOPLE KNOW IT COULD HAPPEN TO THEM AND NOT EVERYTHING HAS ERROR CODE AT RIGHT TIME...

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