NHTSA Complaint #11089780 — 2002 FORD THUNDERBIRD

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11089780
Vehicle	2002 FORD THUNDERBIRD
Component	AIR BAGS
Date of Incident	April 20, 2018
Date Filed	April 23, 2018
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

AIR BAG WARNING LIGHT APPEARED ON INSTRUMENT PANEL AND OWNER'S MANUAL INSTRUCTED TO RETURN TO DEALER. DEALER DIAGNOSED THE PROBLEM AS A FAULTY AIR BAG THAT SHOULD BE REPLACED. FORD MOTOR CO. SAID SERVICE PARTS ARE NOT AVAILABLE AND DEALER DID NOT REPAIR THE AIR BAG. I WAS ALLOWED TO LEAVE THE SERVICE DEPARTMENT WITH NO IDEA IF THE AIR BAG WOULD FUNCTION IN A CRASH. IS THE VEHICLE SAFE TO DRIVE AND SHOULD FORD MOTOR CO. HAVE DONE MORE TO ASSURE THE VEHICLE IS SAFE TO DRIVE?

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#11097139 — May 21, 2018 — AIR BAG NEEDS TO BE REPLACED AND FORD HAS NO REPAIR PARTS AVAILABLE TO PROVIDE OCCUPANT PROTECTION IN THE EVENT OF A ...

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Recent Complaints for the 2002 FORD THUNDERBIRD

#11542652 — ENGINE — September 5, 2023 — The contact owns a 2002 Ford Thunderbird. The contact stated that while driving approximately 15 MPH and making a lef...

#11542638 — STEERING — September 5, 2023 — The contact owns a 2002 Ford Thunderbird. The contact stated while driving 5 MPH and attempting to make a turn, the s...

#11542652 — STEERING — September 5, 2023 — The contact owns a 2002 Ford Thunderbird. The contact stated that while driving approximately 15 MPH and making a lef...

#11244929 — ELECTRICAL SYSTEM — August 19, 2019 — THE CLUSTER LIGHTS HAVE GONE OUT ON MY 2002 FORD THUNDERBIRD. WHEN THIS ACTUALLY HAPPENED I REALLY DON'T KNOW SINCE T...

#11244929 — EXTERIOR LIGHTING — August 19, 2019 — THE CLUSTER LIGHTS HAVE GONE OUT ON MY 2002 FORD THUNDERBIRD. WHEN THIS ACTUALLY HAPPENED I REALLY DON'T KNOW SINCE T...