NHTSA Complaint #11089245 — 2012 FORD FOCUS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11089245 |
| Vehicle | 2012 FORD FOCUS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 100,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
WHILE DRIVING I LOST ALL ABILITY TO TURN THE WHEEL. I WAS DRIVING SLOW AND ABOUT TO PARK. I TURNED OFF THE VEHICLE AND THEN STARTED THE VEHICLE BACK ON AND RECEIVED A "STEERING ASSIST FAULT ERROR DISPLAYING ON THE DASH PANEL. I TURNED OFF THE VEHICLE AGAIN TO SEE IF THIS ERROR WOULD CLEAR, BUT IT DID NOT. I LOOK UP THIS ERROR ONLINE AND FOUND AT LEAST 150 OTHER PEOPLE HAVING THIS SAME ISSUE SOME IF I READ CORRECTLY ENDED IN DEATHS. SOME SAY TO TURN OFF THE VEHICLE AND TURN IT BACK ON TO CLEAR THIS ISSUE. THIS FIX DID NOT WORK FOR ME. I HAD TO GET THE VEHICLE TOWED. THIS COULD HAVE BEEN VERY BAD IF THIS HAD HAPPENED ON THE INTERSTATE WHICH I JUST EXITED. PLEASE HELP USE TO RESOLVE THIS ISSUE.
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