NHTSA Complaint #11089186 — 2013 FORD ESCAPE

COOLANT LOSS/LEAK THAT GREW OVER TIME TO A LARGE LEAK/FIRE RISK NOW. OVER THE PAST YEAR COOLANT LEVEL WOULD FALL AND NEED TO BE ADDED EVERY FEW MONTHS. THE WATER PUMP HAS NOW FAILED AT 76K MILES CAUSING A LARGE COOLANT LEAK COVERING THE ENGINE/UNDERSIDE OF THE VEHICLE IN COOLANT. IT HAS NEVER OVERHEATED BUT THERE IS A RISK OF FIRE FROM THE COOLANT LOSS ON THE HOT ENGINE/EXHAUST PARTS. THE VEHICLE HAS ALREADY BEEN REPROGRAMMED ON A PREVIOUS RECALL FOR THE REDUCED POWER MODE IF TEMP RISES/COOLANT LOSS WHEN THE TURBOCHARGER WAS REPLACED UNDER WARRANTY FOR A LEAK. CALLED LOCAL FORD DEALER SHIP (GRAPEVINE FORD IN TX) AND WAS TOLD NO OPEN RECALLS ON THE VEHICLE. THEY PERFORMED THE WARRANTY REPLACEMENT OF THE TURBOCHARGER FOR LEAKS AND PERFORMED PCM UPDATE FOR TEMP/REDUCED POWER LIMITER.