NHTSA Complaint #11089069 — 2010 CHEVROLET TAHOE

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT STATED THAT CRACKS APPEARED ON THE DASHBOARD BY THE FRONT PASSENGER SIDE AIR BAG LOCATION. THE CONTACT WAS UNCERTAIN IF THE AIR BAG COMPONENTS WOULD BE AFFECTED DUE TO THE FAILURE IMPACTING THE STRUCTURAL INTEGRITY OF THE DASHBOARD. THE DEALER (CLAY COOLEY CHEVROLET, 1251 E AIRPORT FWY, IRVING, TX 75062, (469) 351-0319) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO WARRANTY, NO RECALL, AND THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED SO THAT THEY COULD ORDER THE PART FOR THE DASHBOARD REPAIRS. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INDICATED THAT THERE WAS NO WARRANTY OR RECALL, AND SUGGESTED THAT THE DEALER REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.