NHTSA Complaint #11088999 — 2007 DODGE CALIBER

I BOUGHT A USED DODGE CALIBER OFF OF A FRIEND IN 2016. I RECENTLY STARTED HEARING A WEIRD METAL CLANKING IN THE FRONT DRIVER'S SIDE WHEEL AREA. I HAD BEEN ADVISED A YEAR PRIOR THAT I WOULD BE NEEDING TIRE RODS, STRUTS, AND BALL JOINTS IN THE NEAR FUTURE. SO I TOOK IT IN THE BE REPAIRED. AFTER SPENDING OVER $1000 TO GET IT ALL REPAIRED. I DROVE OFF AND THE NOISE WAS STILL THERE. WENT BACK TO THE SHOP AND AFTER 35-40 MINUTES OF ROCKING THE VEHICLE WE WERE ABLE TO RECREATE THE NOISE AND LOCATED THE NOISE WAS COMING FROM THE AREA OF THE CONTROL ARM AND SUB-FRAME. AFTER FURTHER INSPECTION WE FOUND THE THE SUB-FRAME TO BE RUSTED THROUGH WHICH WAS CAUSING THE METAL TO POP AND CRACK AS IT WAS FLEXING. I CONTACTED THE LOCAL DODGE SERVICE CENTER AND THEY ADVISED THERE WERE NO RECALLS IN REFERENCE TO THE SUB-FRAME. AFTER CHECKING ON LINE I FOUND THAT THERE HAD IN FACT BEEN A EXTENDED WARRANTY FOR THE SUB-FRAME FOR MY YEAR MAKE AND MODEL, BUT IT HAD EXPIRED IN 2016. I CALLED CHRYSLER AND THEY WERE AWARE OF THE ISSUE, BUT WOULD NOT HONOR THE ORIGINAL "WARRANTY" THAT THEY HAD PLACED ON THE SAME PART. SUBSEQUENTLY I ALSO FOUND THAT THEY HAD THE SAME "WARRANTY" ISSUED FOR THE SAME PART FOR THE SAME MAKE AND MODELS FROM 2008-20012. AFTER RESEARCH THROUGH THE INTERNET I FOUND HUNDREDS OF VEHICLE OWNERS LIKE ME THAT HAVE HAD THE SAME ISSUE WITH THE SAME RESULTS. I WAS NOT THE ORIGINAL OWNER AND WOULD HAVE NOT RECEIVED ANY NOTIFICATION FROM CHRYSLER ABOUT THE ISSUE WITH THE PART.