NHTSA Complaint #11088953 — 2011 TOYOTA CAMRY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11088953
Vehicle 2011 TOYOTA CAMRY
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

SUN VISORS IN NUMEROUS TOYOTA MODELS HAVE A DEFECT RECOGNIZED BY TOYOTA, HOWEVER ONLY CERTAIN MODELS ARE BEING COVERED UNDER THE "LIMITED EXTENDED WARRANTY". THIS EXTENDED WARRANTY WAS NOT MADE CLEAR OR PUBLIC TO THE CAR OWNERS, INSTEAD ONLY TURNING UP IN GOOGLE SEARCHES OF WHY THEIR SUN VISOR WAS FAILING. TOYOTA AND THEIR DEALERSHIPS ARE REFUSING TO REPAIR THE DEFECT IF THE VEHICLE DOESN'T FALL IN THE EXTREMELY LIMITED NUMBER OF VIN'S PROPOSED. THE SUN VISOR IS DROOPING INTO THE DRIVERS LINE OF SIGHT AND WILL NOT STAY UP, CAUSING LIMITED VISION AND DISTRACTED DRIVING. IT HAS BECOME A HAZARD FOR MULTIPLE PEOPLE IN MY HOUSEHOLD AS WE ALL DRIVE TOYOTAS, TWO OF WHICH ARE CAMRY'S. I HAVE TO HOLD THE VISOR UP WITH MY HAND WHILE AT INTERSECTIONS TO SEE STREET LIGHTS, AND MY FIELD OF SIGHT IS GREATLY DIMINISHED WHILE DRIVING, MAKING IT DIFFICULT TO SEE WHEN A VEHICLE IN FRONT OF ME IS STOPPED UNTIL I AM VERY CLOSE TO IT. DRIVING WITH ONE HAND HOLDING THE VISOR UP IS ALSO EXTREMELY DANGEROUS AS I AM UNABLE TO CONTROL THE WHEEL WITH JUST ONE HAND IN A DEFENSIVE SITUATION. THERE HAVE BEEN NUMEROUS COMPLAINTS ONLINE ABOUT THIS ISSUE YET TOYOTA STILL REFUSES TO DO ANYTHING, ONLY "APOLOGIZING" AND CHOOSING TO COVER JUST ENOUGH CARS TO MAKE IT SEEM LIKE THEY'RE DOING SOMETHING ABOUT IT. THIS SITUATION IS LIKELY TO END IN A FATALITY DUE TO TOYOTA'S CARELESSNESS ON THIS EXTREMELY HAZARDOUS SITUATION.

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