NHTSA Complaint #11088922 — 2005 SAAB 9-7X

MANUFACTURER: GENERAL MOTORS LLC MFR'S REPORT DATE: AUG 15, 2012 NHTSA CAMPAIGN ID NUMBER: 12V406000 NHTSA ACTION NUMBER: EA12004 COMPONENT: VISIBILITY, POWER WINDOW DEVICES AND CONTROLS WAS ADVISED IN 2015 THAT THE DRIVERS DOOR MODULE WAS UNDER RECALL AS A FIRE HAZARD. IT WAS REPLACED. THE REPLACEMENT MODULE STARTED ON FIRE. THE LOCAL DEALER BLAMED 'RAIN WATER GETTING IN IT.' I ORDERED A BRAND NEW DDM THAT HAS NEVER SEEN THE ELEMENTS OR BEEN INSTALLED IN A CAR ' AND IT HAS THE SAME CORROSION THAT CAUSED MY FIRE! SEE PIC. TO ADD INSULT TO INJURY THE LOCAL GMC AND CHEVY DEALERS BOTH SAY 'OH THAT'S A SAAB, WE CAN'T PROGRAM THAT.' THE NEAREST DEALER WILLING TO DO THIS WORK IS ZIMBRICK IN MADISON WISCONSIN. IT'S 150 MILES AWAY. THEY'RE STATING THEY CAN'T DO THE WORK A SECOND TIME UNDER THE CALL. THERE WAS NOTHING WRONG WITH MY WINDOW SWITCH BEFORE THEY DID THE RECALL WORK, AND SUPPOSEDLY THE 'SUPERIOR' FIXED PART IN FACT CAUGHT ON FIRE. IF THIS WAS A TRAILBLAZER OR AN ENVOY THEY'D DO THE WORK BUT BECAUSE IT'S A SAAB THEY'RE BEING STUPID AND SAYING THEY CAN'T WORK ON SAAB'S. IT'S THE SAME THING. BOTTOM LINE: THE RECALL WORK DOES NOT MITIGATE THE FIRE HAZARD AND BRAND NEW REPLACEMENT MODULES HAVE THE SAME CORROSION THAT GM BLAMES ON 'WATER GETTING INTO THE DDM.' I CHALLENGE THAT NARRATIVE AND BELIEVE ALL THESE VEHICLES MAY STILL BE A FIRE HAZARD