NHTSA Complaint #11088792 — 2013 FORD F-250

TL* THE CONTACT OWNS A 2013 FORD F-250. WHILE DRIVING ABOVE 40 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK AND THE FRONT OF THE VEHICLE BECAME DIFFICULT TO CONTROL. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO LANDMARK FORD (2401 PRAIRIE CROSSING DR., SPRINGFIELD, IL 62711) FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT WAS UNABLE TO RECALL WHAT WAS DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.