NHTSA Complaint #11088668 — 2003 JEEP LIBERTY

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT ALSO MENTIONED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE WHEN ACTIVATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO RESPOND RIGHT AWAY, BUT LATER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO NOTIFY HER OF WHEN THE VEHICLE WOULD BE INSPECTED. THREE WEEKS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT CALLED THE MANUFACTURER AGAIN AND WAS INFORMED THAT THE RECALL REPAIRS WOULD BE FREE OF CHARGE. THE VEHICLE WAS TAKEN TO THE DEALER (CLEAR LAKE CHRYSLER JEEP DODGE (15711 GULF FWY, WEBSTER, TX 77598, 281-481-1000) FOR THE RECALL REPAIRS PER THE MANUFACTURER'S RECOMMENDATION. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.