NHTSA Complaint #11088565 — 2018 AUDI Q5
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11088565 |
| Vehicle | 2018 AUDI Q5 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
SINCE WE LEASED THIS CAR LAST YEAR IN APRIL, WE HAVE HAD MANY ISSUES WITH THE PRE-SENSE PREMATURELY GOING OFF IN THE LATE SETTING ( AUTOMATIC BRAKING SYSTEM TO PREVENT REAR COLLISIONS. THERE HAVE MANY TIMES WHERE MY WIFE WAS BACKING OUT OF OUR DRIVEWAY AND EVEN IN THE LATE SETTING IT PICKED UP VEHICLES FROM THE OPPOSITE LANE AND ABRUPTLY SLAMMED ON THE BRAKES, SCARING MY WIFE. ONE OF THESE TIMES WHEN IT DID THIS, IT CAME EXTREMELY CLOSE TO WHERE BY THE TIME SHE WAS ABLE TO GAIN CONTROL , ENGAGING IT IN DRIVE SHE WAS ALMOST HIT IN THE BACK OF THE CAR UNTIL SHE COULD ACCELERATE TO THE SPEED LIMIT OF THE ROAD WE LIVE ON WHICH IS 35 MPH. THERE HAS BEEN OTHER TIMES, LIKE BACKING UP IN OUR DRIVEWAY AND IT JUST DECIDES TO GO OFF WITH NO VEHICLES IN THE THE DRIVEWAY??? I HAVE HAD THE DEALER LOOK AT THIS TWICE AND HAVE BEEN IN CONVERSATIONS WITH AUDI CORPORATE. THEIR LAST COMMENT TO ME IS THE SYSTEM IS WORKING AS DESIGNED. THIS IS MY 20+ AUDI AND CURRENTLY HAVE ONE OTHER 2018 AUDI AND 2018 VW. LAST YEAR ALONE I HAD 4 AUDI'S SO I AM FAMILIAR WITH THE PRODUCT, THIS IS WORKING PROPERLY AND IS A SAFETY ISSUE WHICH CONCERNS ME THAT COULD CAUSE MY WIFE TO BE IN AN ACCIDENT BECAUSE OF THE PREMATURE ENGAGEMENT. I WANT TO MENTION THAT MY WIFE IS NOW INCONVENIENCED HAVING TO BACK INTO OUR DRIVEWAY THUS PREVENTING IT TO GO OFF WHEN LEAVING FOR WORK EVERY DAY. SINCE WE LIVE ON A SCENIC BYWAY, THERE IS A STEADY FLOW OF CARS BUT AGAIN AT A SLOWER SPEED OF 35 MPH. LASTLY THIS SYSTEM IS SET TO LATE WARNING BUT CAN NOT BE TURNED OFF PERMANENTLY OR WE WOULD. I HAVE SENT MANY EMAILS TO AUDI , SPOKEN WITH THE DEALER AND THE EXECUTIVE ASSISTANT. THERE ARE OTHER COMPLAINTS ONLINE WITH PEOPLE HAVING ISSUES WITH THE NEW PRE-SENSE SYSTEM.
Related Complaints for the 2018 AUDI Q5
Other UNKNOWN OR OTHER Complaints
#11687605
The vehicle stalls and does not move forward while I was driving it stalled. I had to allow it to roll freely out of ...
#11656663
WATER SEEPED INTO COMFORT CONTROL MODULE VIA BLOCKED SUNROOF DRAIN HOSES AND DAMAGED ELECTRICAL. THERE WAS A RECALL F...
#11650129
Gateway control module on engine coolant system
#11648525
I have owned the car for 2 years, purchased a 2018 Q5 from an Audi dealer. Within the first year, my thermostat faile...
#11628196
2018 Audi Q5 (2.0, 40K miles, excellent condition) experienced severe electronic failure, due to sunroof drainage lin...
Recent Complaints for the 2018 AUDI Q5
#11719269
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Yellow warning light..drive system malfunction. Red warning light..low oil pressure at idle. Says stop engine..after...
#11719269
POWER TRAIN
Yellow warning light..drive system malfunction. Red warning light..low oil pressure at idle. Says stop engine..after...
#11719269
VEHICLE SPEED CONTROL
Yellow warning light..drive system malfunction. Red warning light..low oil pressure at idle. Says stop engine..after...
#11707367
SUSPENSION
The front subframe on the vehicle is severely rusted and corroded through rust. Part of it has fallen off, and the re...
#11706899
ELECTRICAL SYSTEM
Unpublished costly catastropic electrical failure Audi of America reviewed the case and declined assistance solely b...