NHTSA Complaint #11088445 — 2012 NISSAN VERSA

TL* THE CONTACT OWNS A 2012 NISSAN VERSA. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER THE VEHICLE WAS RESTARTED, IT WOULD JERK FOR APPROXIMATELY 30 MINUTES WHILE DRIVING AND THEN RETURN TO NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE VEHICLE WAS THEN TAKEN TO A LOCAL DEALER (JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN, 5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE CONTACT DECLINED TO PAY THE FEE FOR DIAGNOSTIC TESTING; THEREFORE, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 30914316. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE NEEDED TO BE DIAGNOSED, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 40,000.