NHTSA Complaint #11085083 — 2016 DODGE DURANGO POWER TRAIN

Complaint Details

ODI Number	11085083
Vehicle	2016 DODGE DURANGO
Component	POWER TRAIN
Date of Incident	June 10, 2017
Date Filed	April 14, 2018
Mileage	7,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHILE DECELERATING, AT APPROXIMATELY 25 MPH, EXPERIENCED A SEVERE BUMP DURING DOWNSHIFT CAUSING DRIVER TO LOSE TEMPORARY FOOT TO BRAKE PEDAL CONTACT. OCCURRED IN TRAFFIC APPROACHING TRAFFIC LIGHT. MADE DEALER SERVICE DEPARTMENT AWARE OF CONDITION. WHILE ROAD TESTING WITH ADVISOR, I WAS TOLD CONDITION NORMAL TO VEHICLE. ATTEMPTED REPAIR WAS RE FLASH OF TRANSMISSION CONTROL MODULE. SLIGHT IMPROVEMENT WAS SHORT LIVED, NOW WORSE THAN PRIOR TO RE FLASH.

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