NHTSA Complaint #11085048 — 2015 SUBARU FORESTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11085048
Vehicle 2015 SUBARU FORESTER
Component ENGINE
Date of Incident
Date Filed
Mileage 21,883 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I BOUGHT THE CAR A MONTH AGO AROUND MARCH 10,2018 FROM GLANZMANN SUBARU. AFTER 2 WEEKS OF DRIVING, THE CAR WAS SHAKING AND HAD TROUBLE ACCELERATING INTERMITTENTLY WHEN AT STOP SIGNS OR AT LOW SPEEDS. AFTER WORDS I NOTICED WHEN THE CAR IS AROUND 80 MPH, SOMETIMES THE RPMS GO UP BUT THERE IS NO TORQUE. I WAS TOLD TO DROP THE CAR OFF AT THE SERVICE STATION WHICH I DID AND AFTER 4 DAYS GOT THE CAR BACK BUT THEY SAID THEY "COULD NOT REPLICATE" THE ISSUE THAT I WAS HAVING. I ALSO GET 18MPG WHILE THE ADVERTISED MPG IS AROUND 25. I SHOULD ATLEAST GET 22MPG. I HAVE A VERY GOOD FEELING I WAS SOLD A CAR WITH A CLUTCH THAT WAS ON ITS WAY OUT. THE DEALER IS NOT ACKNOWLEDGING THE ISSUE BUT I WAS ABLE TO REPLICATE THE ISSUE ON MY WAY FROM THE SERVICE CENTER. I WAS TOLD I WOULD BE ABLE TO DRIVE THE CAR WITH A TECH BUT ON THE DAY OF THE PICKUP , THE TECH WAS UNAVAILABLE. IT HAS BECOME A SAFETY ISSUE BECAUSE SOMETIMES WHEN MERGING INTO A HIGHWAY OR TURNING INTO STREETS FROM A CENTER LANE THE CAR DOES NOT HAVE GOOD PICK UPLIKE IT IS SUPPOSE. I KNOW MY CAR IS AN ISSUE BECAUSE THE LOANER THAT I GOT FROM GLANZSMANN WAS ALSO A FORESTER AND I COULD TELL THE DIFFERENCE RIGHT AWAY. THANK YOU.

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