NHTSA Complaint #11084977 — 2005 TOYOTA PRIUS

TL* THE CONTACT OWNS A 2005 TOYOTA PRIUS. THE CONTACT STATED THAT THE ODOMETER WAS NOT GOING OVER 300,000 MILES AND WAS STUCK AT 299,999. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ODOMETER CLUSTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT DUE TO THE VEHICLE NEEDING MAINTENANCE. THE DEALER (IRA TOYOTA OF DANVERS, 99 ANDOVER ST, DANVERS, MA 01923) DIAGNOSED THAT THE ODOMETER NEEDED TO BE REPLACED, BUT WAS NOT DUE TO A DEFECT. THE FAILURE MILEAGE WAS 299,999.