NHTSA Complaint #11084817 — 2013 FORD ESCAPE HYBRID

TL* THE CONTACT OWNS A 2013 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE COOLANT INDICATOR ILLUMINATED AND THE ENGINE BEGAN TO OVERHEAT. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT COOLANT WAS LEAKING FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO NOTIFY A FORD DEALER. THE DEALER (HUNTERSVILLE FORD, 13825 STATESVILLE RD, HUNTERSVILLE, NC 28078) WAS NOTIFIED AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT DUE TO ANY RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.