NHTSA Complaint #11084748 — 2011 NISSAN JUKE ENGINE

Complaint Details

ODI Number	11084748
Vehicle	2011 NISSAN JUKE
Component	ENGINE
Date of Incident	April 2, 2018
Date Filed	April 12, 2018
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 70 MPH, A RATTLING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING BELT WAS DAMAGED AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS TOWED TO THE DEALER (NISSAN OF MCKINNEY, 3800 S. CENTRAL EXPRESSWAY, MCKINNEY, TEXAS 75070) WHERE IT WAS CONFIRMED THAT THE TIMING BELT WAS DAMAGED AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

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