NHTSA Complaint #11084740 — 2013 CHRYSLER 300

NHTSA RECALL NUMBER: 17V-435. FOR THE PAST EIGHT MONTHS I HAVE TRIED TO HAVE THIS SERVICE RECALL TAKEN CARE OF. I HAVE BROUGHT MY CAR TO MY LOCAL DEALERSHIP MULTIPLE TIMES AND WAS TOLD THAT THE PARTS HAVE NOT SHIPPED YET. I HAVE MADE MULTIPLE DOCUMENTED PHONE CALLS TO THE RECALL CHRYSLER CUSTOMER CARE HANDLING THE RECALL FOR ME AND FAILED TO GET THE REPLACEMENT PART. CHRYSLER HAS BEEN DELAYING THE RECALL PARTS SO THAT THE VEHICLE WARRANTIES RUN OUT. ON 4/11/2018 AT 1 PM CHRYSLER ALTERNATOR STARTED SMOKING. ALL THE UNITS IN THE CARS WERE FRIED. WOULD NOT SHUT OFF I HAD NO CONTROL OF ANYTHING. I ALSO HAVE A VIDEO OF WHAT HAPPEN AND GETTING LITTLE HELP FROM CHRYSLER.