NHTSA Complaint #11084553 — 2010 CHRYSLER 300 UNKNOWN OR OTHER

Complaint Details

ODI Number	11084553
Vehicle	2010 CHRYSLER 300
Component	UNKNOWN OR OTHER
Date of Incident	February 17, 2018
Date Filed	April 11, 2018
Mileage	124,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY CHRYSLER 300 WIRELESS IGNITION NODE ( WIN) EXHIBITING A BINDING CONDITION OF THE SOLENOID LATCH. AS A RESULT OF THE DEFECT MY KEY CAN BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING IN PARK. I HAVE TO USE FORCE TO PUT KEY IN IGNITION AND USE FORCE TO PULL KEY OUT OF IGNITION. I SPOKE WITH A CHRYSLER CUSTOMER CARE REPRESENTATIVE NAME MICHELLE AND SHE TOLD ME THAT MY VEHICLE DOES NOT FALL WITHIN THE BUILD DATE FOR THIS RECALL EVEN THOUGH IT HAS SIMILAR TRAITS. MICHELLE TOLD ME THAT MY VEHICLE WAS BUILT ON DECEMBER 10, 2009 ON THE 19TH HOUR. THE RECALL ONLY APPLIES TO VEHICLES BUILT JANUARY 18- MARCH 11, 2010.

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